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Reset of a flight

Posted: Tue Dec 21, 2010 12:38 am
by jfriz
After flying and sending in the pirep for this flight, [yesterday] I received an email with this message. I am not sure what this means?
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Automated reset of flight GTI755
Accumulated points: 2

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Thanks for the help.
Jerrell Friz 2200

Re: Reset of a flight

Posted: Tue Dec 21, 2010 3:00 pm
by thansson
jfriz wrote:After flying and sending in the pirep for this flight, [yesterday] I received an email with this message. I am not sure what this means?
-------------------------------
Automated reset of flight GTI755
Accumulated points: 2

------------
Thanks for the help.
Jerrell Friz 2200
It looks like the PIREP that you submitted didn't register in the system and you got dinged two points for not completing the flight in time. See this topic for details on how the charter system works: viewtopic.php?f=10&t=4633

If you had technical difficulties with the PIREP, just contact the Charter manager and he should be able to remove those points from your account.

Re: Reset of a flight

Posted: Tue Dec 21, 2010 9:49 pm
by jfriz
Hi Thomas,
I flew the flight within about 36 hours. The email dinging me came right after I submitted the pirep, still within the 48 hour time frame.
I'll go over to the charter forum. [after reading the charter forum, I see others are having the same issue.]

Thanks,
Jerrell Friz

Re: Reset of a flight

Posted: Tue Dec 21, 2010 11:02 pm
by thansson
jfriz wrote:Hi Thomas,
I flew the flight within about 36 hours. The email dinging me came right after I submitted the pirep, still within the 48 hour time frame.
I'll go over to the charter forum. [after reading the charter forum, I see others are having the same issue.]

Thanks,
Jerrell Friz
Could be a timezone issue as well. The automated email is sent out only once every hour when the scheduler scans the flights and determines if they are overdue. 36 hours plus 7 hour flying time plus possible timezone issues and you are close to the 48 hour mark. From a technical point of view the system is working. Since we cycle through the legs, I don't keep a history of when a flight was booked but if you still have the confirmation email that is sent out when you book a flight, please send it to me and I will compare it to the times in the system. I am sure that Mike will consider erasing those points from your record if you ask nicely.

Re: Reset of a flight

Posted: Wed Dec 22, 2010 12:53 am
by jfriz
Hi Thomas,

Sending you the email now.

Thanks you,
Jerrell Friz 2200

Re: Reset of a flight

Posted: Wed Dec 22, 2010 8:43 am
by Brogs
thansson wrote:
jfriz wrote:After flying and sending in the pirep for this flight, [yesterday] I received an email with this message. I am not sure what this means?
-------------------------------
Automated reset of flight GTI755
Accumulated points: 2

------------
Thanks for the help.
Jerrell Friz 2200
It looks like the PIREP that you submitted didn't register in the system and you got dinged two points for not completing the flight in time. See this topic for details on how the charter system works: viewtopic.php?f=10&t=4633

If you had technical difficulties with the PIREP, just contact the Charter manager and he should be able to remove those points from your account.
Tomas, How long do the points remain against you ?

Re: Reset of a flight

Posted: Wed Dec 22, 2010 9:56 am
by thansson
Brogs wrote:
Tomas, How long do the points remain against you ?
Mike, as per the post that I linked to, the points roll off your record after 90 days. There are some examples in there.

Re: Reset of a flight

Posted: Thu Dec 23, 2010 7:48 am
by Brogs
Thanks Tomas! :D