Globe Cargo

"When I selected my bids, I saved them to my PC, but looking at the route assignments, they are completely different. Which is correct? Also with the schedule page, how do we know where the flight ends? It tells the origin, but not the destination... "

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"khelm" wrote:When I selected my bids, I saved them to my PC, but looking at the route assignments, they are completely different. Which is correct? Also with the schedule page, how do we know where the flight ends? It tells the origin, but not the destination...

Go by the schedule you saved from the bidding pages. We had problems with the route assignment page a while ago and I thought it had been fixed when we moved to the new site. The routes show up correct for myself, what flights had you bid on? As far as the schedule page is concerned I'm a little confused. Are you talking about the route assignment page and the flight listings or the Flight Ops->Schedule page? The flights listed on the route assignment page is just a reminder of your flights. Go to the Schedule page and select your departure city from the list. All flights that appear on that page are departing that one station and the cities listed in the table are the destinations. Find your flight number in that list for details on your flight. Hope that helps. Justin"

"Thanks for your help, and the one I was really concerned about is the flight ops -> Route assignments; the routes listed under Sept. for my number (1684) are no where near what I chose for that month. They are... 1684 Kevin Helmboldt First Officer 1 PVG NZ6882 Wednesday 1 1 NBO EK9951 Saturday 2 1 SCL PO58 Monday 3 1 DXB EK9989 Thursday 4 1 DXB EK9862 Wednesday 6 (I don't even know how to read this. For example, Week one I bid on ORD to HNL, not PVG to where ever) One more question, the only reason I know what routes to fly is because I saved the bidding page (flight ops -> bid form) info from when I finished bidding, the page is is now deactivated since bids are over, and I can no longer seem to access this information (if I needed it). Do I have to do that every month, or is there a way to see flights I bid on, on the site after the bidding page has closed. In addition I can show you all my selected flights for the month if you would like. I hope I made this clear for you. Thanks again khelm"

"Tomas quickly found the problem and corrected it. Your correct flights should now be displayed. Saving a copy of your flights is a good practice. The page you try to access is only for bidding so when the bid period is closed that page can no longer be accessed. The route assignments page is our backup of your flights. To get the details you are looking for on your flights start on the Route Assignments page. Note your origin station and flight number. Go to Flight Ops->Schedule and select your origin from the list. Find your flight number in the table and click on it. The data that appears is exactly what you see after you have confirmed your bid on the bid form. As far as the coding of flights on the route assignments page: first digit is number of legs, origin, flight number, day of week, week in month. Justin"

"Thanks, It all works now"

"Just to follow up on the issue this morning with a bit of a technical explanation... When we make changes to the schedules, we use a secondary database table - a standby table basically. You bid against this standby table just so that we can change the routes without affecting the ongoing monthly operations (bid flights and open board flights). What happened in this case was that the route assignment page was picking up routes from the main schedules table while your actual bids were done against the standby table. I made a quick switch last night to have the assignments page pull data from the standby table but realized this morning that this will only work on next month's flights. This month's flight will now show up incorrectly. So the solution that I will need to implement this evening when I get home from work is to have the current month's assignments pick up from the active schedules table and next month's bid flight pick up from the standby table. At the first of the month the tables are synced and we no longer have these issues. Until we change the schedule again and repeat the process... So to summarize... Until this evening, August flights on the assignment page are messed up while September flights show up correctly. It is a 20 minute fix so I hope to have everything working again smoothly by 2200Z."

Thanks Tomas! We all appreciate your big efforts to keep our systems running very well Bon week end Luc

"By the way, would it be possible to set up the monthly bidding system so that it automatically sends you an email copy of what you bid for (just as is done on the Atlas charters)?"

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"Avwriter" wrote:By the way, would it be possible to set up the monthly bidding system so that it automatically sends you an email copy of what you bid for (just as is done on the Atlas charters)?

That's something we've talked about in the past and had planned on implementing it when we moved to the new site. I don't recall what the status is on that, maybe Tomas can help us out. Justin"

This was already implemented. Unfortunately there was a small bug in the code that I didn't catch before so the emails never went out. It should work properly for the next bidding period...