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Access denied.

Posted: Sun Aug 23, 2020 10:56 am
by esurfman
Most of the pages are giving me this message even after I'm correctly log on. Any ideas. Anybody else has that problem?

Thank you for your help. :shock:

Re: Access denied.

Posted: Sun Aug 23, 2020 10:59 am
by nwadc10
I just had that come up myself. I went to the homepage and logged in again and all was fine. If you are doing that already, we will need to dig deeper.

Re: Access denied.

Posted: Sun Aug 23, 2020 1:39 pm
by Bodo Mueller
nwadc10 wrote:
Sun Aug 23, 2020 10:59 am
I just had that come up myself. I went to the homepage and logged in again and all was fine. If you are doing that already, we will need to dig deeper.
Hi Justin,

yes this is a pain! in the past you could be logged in by kept cockies and in the next session when opening the GC website all was fine. Now you have to log off and log in again, why? Can't we recover the old functionality? Otherwise the option "Remember me" makes no sense.

Re: Access denied.

Posted: Sun Aug 23, 2020 3:24 pm
by esurfman
Thanks, I also found out about log off, log on. Would be nice if we could stay log on like Bodo said.

Re: Access denied.

Posted: Mon Aug 24, 2020 9:59 am
by Volker Jacob
Please delete GCVA Cookie "GlobeCa" and "Remember" should work ...

Re: Access denied.

Posted: Mon Aug 24, 2020 12:07 pm
by Bodo Mueller
Hi Volker,

I deleted all cookies and files of my web browser. I opened Globe Cargo homepage, logged in with option "Remember me". I closed the broser. I opned the browser again and opned GC homepage. Login was still active. Then I navigate to Flight Operation and Atlas Air. Instead of a list of available Atlas Air flights I got see this window:

Image

So no Atlas flights and also no Access denied, but still not working as schould be. :D

Re: Access denied.

Posted: Mon Aug 24, 2020 12:19 pm
by Volker Jacob
Ok - will look into it ...

Re: Access denied.

Posted: Mon Aug 24, 2020 1:34 pm
by Volker Jacob
Cookie Lifetime extended and Cookie name changed ... Please delete cookies and try again

Re: Access denied.

Posted: Mon Aug 24, 2020 2:26 pm
by Bodo Mueller
First test was OK! I will check again tomorrow.

Re: Access denied.

Posted: Wed Aug 26, 2020 4:42 pm
by esurfman
Working fine for me...Thank you very much. 8) 8)